xbajj Privacy Policy

1. Introduction and Applicability

xbajj is an online gaming platform operated for players in Bangladesh. This privacy policy ("Policy") describes how xbajj collects, stores, processes, and protects your personal information when you use our website xbajj.cam ("Platform").

By registering on this Platform or continuing to use it, you are considered to have agreed to the terms set out in this privacy policy. If you disagree with any part of this policy, we recommend that you stop using the Platform and contact our support team.

This policy should be read alongside our Terms and Conditions and Responsible Gaming policy, as together they form the complete framework of our services. xbajj is committed to remaining transparent and responsible in all matters relating to the protection of personal information.

2. Data Collection

xbajj collects only the information that is necessary to provide our services, ensure security, and improve the user experience. We never collect unnecessary information.

2.1 Information You Provide

When you register or use our services, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and login credentials
• Mobile number (for confirming bKash, Nagad, or Rocket account)
• Address (when identity verification is required)
• National ID or passport number (during KYC verification)
• Financial transaction details — such as bKash, Nagad, Rocket, Upay, or bank transfer information

2.2 Automatically Collected Information

When you use our Platform, certain information is collected automatically:

• IP address and device information (operating system, browser type)
• Login and logout times on the Platform
• Preferred games, betting history, and activity logs
• Session information collected through cookies and similar technologies
• Referral source (how you arrived at our site)

2.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may sometimes receive information about you from approved third-party service providers. In such cases, the privacy policy of the relevant party also applies.

3. Purpose of Data Use

xbajj uses collected information only for specific and legitimate purposes. We respect your privacy and act accordingly.

Your personal information may be used for the following purposes:

• Account Management: For registration, verification, and account security.
• Processing Financial Transactions: To carry out deposit and withdrawal requests and confirm identity.
• Customer Support: To resolve your issues through 24/7 live chat and email.
• Security and Fraud Prevention: To prevent unauthorized access, money laundering, and fraudulent activity.
• Age Verification: To ensure the Platform operates only for users aged 21 and above.
• Service Improvement: To analyze usage patterns and further improve our Platform and gaming experience.
• Regular Communication: To send information regarding technical issues, policy changes, or support matters.
• Responsible Gaming: To monitor your gaming behavior and provide timely assistance.

We will obtain your consent before sending marketing messages. You can stop marketing communications at any time by contacting our support team.

4. Data Storage and Security

4.1 Retention Period

We will retain your information for as long as your account is active and for as long as necessary to meet legal obligations. Even after an account is closed, certain information, particularly financial transaction records, may be retained for the applicable legal period.

4.2 Security Measures

xbajj applies industry-standard technical and organizational measures to keep your personal information secure. These include:

• TLS/SSL encryption — on all data transmissions
• Encrypted database storage
• Two-Factor Authentication
• Restricted access — only authorized staff can access your information
• Regular security audits and vulnerability assessments
• Suspicious activity monitoring and automated alert systems

Although we strive to ensure the highest level of security, no method of transmitting information over the internet is completely secure. If you suspect a security breach, please notify us immediately.

5. Sharing Data with Third Parties

xbajj never sells your personal information to third parties. However, data may be shared in the following limited circumstances:

5.1 Service Provider Partners

We work with selected third-party service providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical infrastructure management. These parties may only use the information for the purposes we direct and are obligated to keep it confidential.

5.2 Legal Obligations

We may be required to disclose your information pursuant to a court order, a request from a regulatory authority, or applicable law. In such cases, we will provide information only to the extent legally permitted.

5.3 Fraud Prevention

Information may be shared with relevant authorities to assist in investigating serious fraud, money laundering, or other illegal activity.

Outside of the above circumstances, your personal information will not be provided to any third party without your explicit consent.

6. Cookies and Tracking Technologies

xbajj uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve the functionality of our Platform.

6.1 Types of Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and basic functionality.
• Functionality Cookies: For remembering your preferences and settings.
• Analytics Cookies: For evaluating site performance and understanding usage patterns.
• Security Cookies: To detect fraud and unauthorized access.

6.2 Cookie Control

You can disable or delete cookies through your browser settings. However, please be aware that disabling essential cookies may disrupt certain key functions of the Platform and you may not be able to log in to the site.

7. Your Rights

xbajj believes you should have full control over your own information. We therefore provide you with the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request that incorrect or incomplete information be corrected.
• Right to Erasure: In certain circumstances, you may request that your personal information be deleted.
• Right to Object to Processing: You may object to your information being used for specific purposes.
• Right to Data Portability: You may request your information in a structured, machine-readable format.
• Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.

To exercise these rights, please contact our support team. We will verify your request and respond within a reasonable time. In some cases, legal obligations may prevent us from fulfilling all requests — the reason will be explained in such cases.

8. Protection of Minors

xbajj is an adult gaming platform and is open only to users aged 21 and above. We do not intentionally collect any personal information from anyone under the age of 21.

Age verification at the time of registration is a mandatory step. If we learn that a user is under 21, their account will be immediately suspended, all associated information will be deleted, and the process of refunding any deposited funds will begin.

If you have any concerns regarding access by minors, please contact us at [email protected].

9. Policy Changes

xbajj reserves the right to amend or update this privacy policy as needed. In the event of changes:

• The updated policy will be published on this page and the "Effective Date" at the top of the page will be updated.
• For significant changes, we will send a notification to your registered email address.
• If you continue to use the Platform after changes have been made, you will be considered to have agreed to the updated policy.

We recommend that you visit this page regularly and stay updated on any changes to the policy. If you have questions about any changes, please contact our support team.